3 Things to Remember as Technology Becomes Essential

It is quite strange to have written a book about using technology less at a time when it appears essential for our economy, relationships, entertainment, and overall sanity.

There is no doubt that some of my arguments in favor of prioritizing in-person interaction will have to wait until better times when this pandemic is past us. Yet, the majority of the message in Reconnect still stands. In fact, it may be even more important as we immerse ourselves in technology and routinely experience the real limits of interacting over a computer, tablet, or smartphone.

I’m not saying that we shouldn’t use technology in our relationships, especially during a pandemic. Rather, we should use technology with our eyes wide open about its limitations, design, and strengths.

If we want to make the most of our quarantine time, preserve our mental health, and keep our relationships as healthy as possible, we owe ourselves a clear-eyed view of technology’s capabilities and very, very real downsides.

Technology Is Great for Information, Bad for Empathy

Webinars work really great because they can efficiently share information with as many people have an internet connection and a link. That plays to a strength of technology.

However, as we take to Zoom, Facetime, or Facebook Live for more regular social interactions, we should remember that technology makes it hard to fully engage with others in the same way as in person. The reason, in part, is that in-person interactions result in many non-verbal cues and expressions.

Communication is more than the words we say, and technology is very limited in delivering these cues and expressions.

Researchers have found that technology addicts especially struggle with empathy. This is because empathy is extremely difficult to convey over a screen.

That doesn’t mean we should leave our video calls with friends, family, or colleagues behind. Rather, let’s remember that we’re getting a limited experience.

Limited connection is all we’ve got right now, and I’m so grateful for all of the video calls I’ve had, but if you feel a lingering sense of disconnection or dissatisfaction with these calls, there’s a good reason for that.

It’s Nearly Impossible to Filter Out the Negative Side of Social Media

While we can carefully manage who we see in our social media feeds, keep in mind that social media will always promote the strongest reaction or the most shocking perspective because those posts drive higher engagement.

I turn to social media to see what my friends and colleagues are up to and to learn from experts who share their experience in their feeds. In fact, there are times when I turn to an expert or two on social media to help me figure out a news story.

At the same time, there will always be someone who shows up in the replies or comments with a bit of despair, anger, or sarcasm. I have found it’s quite hard to disengage from a fight or flight response when I start seeing comments on social media like that.

It’s as if my body reacts whether or not my brain wants it to react like that! Seeing strong reactions and emotions on social media can override my more rational responses to a crisis.

At a time when we are turning to social media to keep in touch with friends, family, and colleagues, let’s remember how quickly the most divisive or distressing content rises to the top. Pay attention to how you react to comments on social media.

If anything, this time could call for more intentional usage of social media, posting personal updates or checking up on the pages of individual friends and colleagues to post a note or to interact with them.

Beware the firehose of information that is the social media feed. It never stops–and that’s by design. If you’re already worried about the pandemic, then it may feel good to disengage for long stretches of time with whatever comes up on your social media slot machine feed that could always give you something exciting if you just… keep… scrolling.

Pay Attention to Your Reason for Using Social Media

At a time when the mental health of many is under strain and we’re looking for ways to make ourselves feel a bit better, social media can become a bit like candy in comparison to a substantial meal. While social media can offer helpful connections to a certain degree, we shouldn’t expect too much of it.

In fact, a co-creator of the Like button on Facebook shared that she simply can’t use Facebook anymore for the sake of her mental health. She sought affirmation on Facebook so often that she got addicted to the feedback of others on her posts.

This again drives home the importance of using social media with intention and limits. The designers of social media have packed in as many addicting features as possible to keep us hooked on their feeds, so it’s wise to set limits on our time even if we use social media and our phones with good intentions.

No one logs in to social media or picks up their phone with the intention of becoming distracted from their loved ones or their daily priorities. No one wants to feel worse after using social media to keep up with friends and colleagues.

Yet, the research available suggests that the downsides of social media and digital technology in general are very, very real. If we don’t have clear intentions and limits in place, even at a time like this, our mental health may begin to suffer as the days of our quarantine could turn into weeks.

 

Learn More Digital Formation vs. Spiritual Formation

My upcoming book Reconnect: Spiritual Restoration from Digital Distraction shares how digital technology is designed to shape us, what that means for spiritual formation, and how our spiritual practices can lead us toward the flourishing and health that God has in store for us.

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Download My Free eBook: 10 Ways to Use Your Phone Less… and to Pray a Bit More

 

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I Can’t Talk My Way Out of Every Spiritual Crisis

Words don’t always make difficult situations better. I still haven’t been able to shut down my impulse to speak up when I should probably keep my mouth shut.

I’m the kind of person who always wants to help someone going through a tough time. And so I talk, I try to commiserate, and I do my best to think of something encouraging or helpful to say.

Maybe I’ve helped others sometimes, but plenty of other times I’ve felt like reaching into the air to grab the words and stomp them into oblivion before they land in the other person’s ears. I tend to overestimate the good that my words can do, and so I pressure myself to say something, anything, when sometimes I really just need to be present and remain available.

There’s a kind of theme that emerges in my own spiritual practices and in the stories I hear of others who practice contemplation. We want to talk our way out of a spiritual crisis, we want answers, we want definitive statements, we want the doctrine that unlocks the door that will alleviate our doubt, uncertainty, frustration, and pain.

I have imagined myself talking my way through difficult situations, as if my own chatter would somehow compel God to take notice and offer a solution once I reach a magical threshold of prayerful words. Perhaps there’s also a reverence threshold to my words where I try to sound like a prayer book… “Gracious, magnificent, and merciful God, bestow upon me, your servant, the full measure of your goodness…”

And yes, talking through our prayers can work and yes God can give us answers, but I can’t talk my way out of every spiritual crisis. And to be honest, I’m not sure that I would even want to be talked out of a crisis or given a magical solution to every issue in my life.

I imagine a parent holding a sobbing child without words, just offering presence and comfort. We wouldn’t criticize the parent for that kind of presence. There really is nothing to be said in the moment. The pain must be felt and the moment can only be resolved with presence.

There isn’t a physical God on earth to hold us quite so directly, and so I have overcompensated with words until they failed me. And when words failed and I couldn’t talk myself out of a spiritual crisis, I assumed that God had failed me.

But there is quite a lot more to God than the words we speak or the ideas scrolling through our minds. There is presence and comfort in silence, even if such a possibility appears counterintuitive or unlikely.

Even in this space where I only have words, images, and white space, I can’t talk you out of a spiritual crisis. I can’t give you the magic next steps to spiritual prosperity. I can only say that words have failed me, but God has not. If you step into that silence and stillness, there is something else waiting for you there. I can’t tell you what it is or what it will feel like. Even if you do find it, words may fail you.

Perhaps we can find hope in the possibility that we don’t need more words to be present for God. In fact,  I typically find it most helpful to use fewer words.

 

Reconnect with Soul Care

I’ll be sharing more about these ideas in my newsletter and in my upcoming book, Reconnect: Spiritual Restoration from Digital Distraction (releasing June 2, 2020).

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What Am I Actually Looking for on Social Media?

Once upon a time I woke up early and settled down to write in the sunshine of our Vermont home’s cozy living room at 6 am.

The walls had been painted in a rich colonial green color, and the ceiling lined with crown molding that a carpenter friend battled to line up for us. The pine trees surrounding our home filtered the light that shone through the windows that lined the room.

I wrote a lot in that room. Not very much of it was good. Some of it was quite negative and exasperated, but I still look back at those days as a kind of golden age for my writing. There was no better way to start the day than a quiet moment writing in the sunshine of our living room.

A few years later, my mornings had changed dramatically. I was trying to market my first book without the help of a marketing team at my publisher, and I heard that authors were using social media quite a lot.

Gradually, my mornings shifted from immersion in my writing to immersion in whatever people posted on social media.

I told myself that I was making connections for the purpose of promoting my books, that I was connecting with friends, and that I was keeping up with family from far away. I convinced myself that this time spent on social media was productive, but as I reflected on my motivations for using social media in subsequent years, I’ve gotten a bit more realistic in my assessment.

My most important shift in using social media since the days of my cozy Vermont living room has been asking what I’m actually seeking when I log in.

  • Do I have something to share?
  • Am I seeking interaction with any particular people?
  • Do I want to learn from someone?

Those strike me as good reasons to use social media, although they are rarely ever urgent reasons.

However, plenty of other times, my reasons are not so good…

  • I’m seeking distraction, disconnection, or affirmation.
  • I want people to like what I’ve written, I’m stalling in the face of something challenging.
  • I’m avoiding stress and anxiety over a particular situation.

Over time, tuning in to social media has become a habit. The engineers who studied the psychology of habit formation and addiction wanted social media and smartphones to function like a slot machine that can deliver something interesting or affirming at any moment. You need only pull it out of your pocket!

As I use longer blocks on social media, continue to limit my time on social media, and strive to make my smartphone as useless as possible, I’ve found greater freedom from the draw of social media. This is especially true first thing in the morning where it had become a habit of sorts.

By changing my habits, I’ve realized that I don’t really need social media in the ways that I thought I did.

The reality is that social media needs me. It needs my attention for the ads. It needs my engagement so that it can track my preferences. It needs me to become addicted to its features, scrolling endlessly without thinking all that hard about what exactly I’m looking for…

 

Reconnect with Soul Care

I’ll be sharing more about these ideas in my newsletter and in my upcoming book, Reconnect: Spiritual Restoration from Digital Distraction (releasing June 2, 2020).

Sign up here

Pre-Order Reconnect Today

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