Social Media’s Solutions Often Make Our Problems Worse

Where does your mind turn in a free moment?

When it’s time to relax, what do you do?

What do you crave?

These are the kinds of questions that the designers of technology have in mind when creating devices, apps, and other tech-centered “solutions” to our perceived problems. And even before we realize we have a problem or a craving, technology is there to present a version of what we desire.

Consider some of our most important and meaningful desires in life.

We all want to do something meaningful and important that somehow makes a difference. And even if some people are largely absorbed in themselves, they’ll never flourish until they turn their gaze outward.

We all crave interpersonal connections with others. We want to belong, to be seen, to be appreciated as we are, and to know we have a place to call our own.

We all need downtime for leisure, freedom of thought, rest, and restoration.

Spirituality weaves its way through all of these areas of need, and my sense is that the goals of spirituality and overall human flourishing often suffer because of the technology-driven solutions offered to our most basic needs and desires.

That isn’t to say that technology and spirituality are completely at odds with each other. They can work together toward shared goals.

I receive spiritual direction over Zoom. Churches are streaming services online, and we keep in touch with others via phone calls, text messages, emails, and video conferences.

The meaning and connection that spirituality offers is not fundamentally opposed to technology in theory. Taking a smartphone in hand to send a message to someone is hardly anti-spirituality.

But, what if I can’t stop picking up that smartphone ?

What if I have a hard time putting that smartphone down?

THAT gets us to the deeper issues at the root of technology’s proposed solutions to our deepest desires, needs, and challenges. In the view of technology’s designers, it’s often the case that our good and essential needs, desires, and challenges are reduced to a marketing sales pitch for a tech-driven solution that may not truly fulfill our needs.

In fact, the tech-driven solution often makes things worse. Technology can offer a solution of sorts, but too often it’s a partial solution or a counterfeit solution.

Consider how the person craving connection with other people may opt for the easily accessed and socially distanced option of social media. There may be some meaningful connections made via groups or in some discussions.

Yet, that genuine need for connection drives the design and features of social media sites. The good of interpersonal connection is exploited in these social media apps that use the feedback of other users and the most engaging content of others to keep you hooked.

As a result, I’ve found myself less physically, mentally, and emotionally present for others because I’m “engaged” on “connecting” with others on social media. Social media uses up time I could spend with others in person or in one-on-one interactions. Social media fills up my mind with the most engaging (or enraging) content, making it harder to hear other people or to be silent and still before God.

It’s true that we can do good through social media. We can meet people and even loosely maintain some relationships, but how many relationships can we realistically maintain on social media? Couldn’t we just as easily use an email or a text message to maintain that relationship if it is a high priority for us?

Most importantly, what do we lose when we use social media to meet some of our deepest needs for connection, relaxation, or entertainment?

Do we lose time to make deeper connections with individuals? Are we actually relaxing or being entertained? Wouldn’t reading a book, doing an art project, or intentionally reading a newspaper be a better, more restorative practice?

Consider how much better it is to read a few focused articles in a newspaper or newspaper app vs. the reactive stream of outrage and tragedy that afflicts us on social media where we may not even know the reliability of a story’s source.

The more I think about what social media is and the impact it has on me, the more I’m convinced that it offers partial or counterfeit solutions at best to my problems. In too many cases, social media often makes my challenges worse.

How Good Are We at Figuring Out What’s Wrong with Us?

 

I found it personally revolutionary to take a few minutes each day for an Examen practice where I assess the highs and lows from my day, look ahead to the next day, and offer everything to God. A little self-reflection can go a long way.

From clarity over anxiety to sources of fear and anger, I had a much better grasp of my day and how I was reacting to it. On my best days, I could develop better responses and habits to meet its challenges.

However, even with a daily practice of self-reflection in place, I couldn’t quite pin down some of my most obvious struggles without help. The low hanging fruit here, of course, was smartphone and social media use.

How Often Did I Use Social Media?

When I began tracking my smartphone and social media usage, I was simply astonished at the amount of time they consumed each day. It was beyond absurd.

When I limited myself to 40 minutes of social media use each day on my computer, the minutes flew by as I composed replies to posts and tweets, watched short video clips, or scrolled through the posts by friends, colleagues, experts, and random people on my daily feed. If 40 minutes flew by, how long would I spend without a buzzer giving me a five minute warning that my daily limit was fast approaching?

The Moment app suggested a starting goal of 40 smartphone pickups and 2 hours and 30 minutes each day of screen time on my phone. That struck me as a bit excessive, but sure enough, I was picking my phone up and logging time very near those targets. How bad was my usage without this tracker sending me periodic reminders?

While self-reflection can help us begin to understand WHY we may indulge too much into social media or turn to our phones far more often than needed, I was either unable to unable to or too unwilling to see the scale of my misuse of technology with clarity.

Do We Underestimate Our Vices?

Generally speaking, I think most people tend to underestimate our vices. We may recognize some bad habits, but we may never fully see their size and impact without some kind of wakeup call from outside ourselves. Thankfully an app that tracks our usage isn’t very hard to use and learn from when we’re ready for the truth about ourselves!

Certainly social media and smartphones aren’t our only vices. They simply strike me as some of the easiest to recognize–with a little help.

A dramatic increase in depression among teens and young adults correlates strongly with smartphones becoming pervasive. Most people recognize that they probably shouldn’t use their phones or social media quite so much.

However, most of us remain unable to see just how dramatically these tools for connection are leaving us disconnected, fragmented, and even isolated because we don’t even know how often we’re using them. It runs counter to what we would expect, and perhaps that’s why it’s so hard to recognize with clarity.

Having taken some time to assess my own  mental health when I am on social media or off it, I have since decreased my daily time significantly,  turned to third party tools like Later or Buffer to manage my posting, and slashed my smartphone usage by a wide margin as well.

While working within these constraints can be a challenge some days, I can safely report that by and large these changes have been quite good for me and I’m grateful for the freedom these boundaries provide. Perhaps the counterintuitive nature of these boundaries is what makes it so hard to make better choices:

Removing boundaries on smartphone and social media use can level us disconnected from ourselves and the people closest to us, while we gain more freedom by placing boundaries around social media so that we can connect to the people closest to us with real presence and undivided attention.

 

Photo by NordWood Themes on Unsplash